Biking Brotherhood provides a 6 Months warranty limited to

• Manufacturing Defects only.

• Liability is limited to repair or replacement of the product.

• Warranty claims can be processed only at our Chennai Service Center.

• The company retains the right to reject any claim at its sole discretion.

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Products approved for a warranty claim will be repaired or replaced as deemed appropriate by the company. Any replacement done during this period will not prolong the warranty period. In case of replacement of a product, the replacement will be done based on availability and it will be processed once the stock is available.

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In case of the model not being available / discontinued, we will replace with an equivalent model. There will be no refunds for non-availability. Please note, if a component is replaced it might not match the original color perfectly.

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No Warranty Claim if products are damaged due to below

• An accident or a fall

• Any customization or modification made by the user.

• Lack of maintenance and care.

• Usage under abnormal conditions

• Paint fade due to prolonged exposure to sunlight/UV light.

• Ageing/damage/cracks of inner fabrics/liner due to usage.

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Warranty Claim Process:

• Send email to support@bikingbrotherhood.com with the email subject “Warranty Claim – Product name”.– Explain in detail the issues & attach the photos of the issues in the product.

• Warranty claim MUST be accompanied by the Tax invoice issued by an authorised re-seller/dealer. (Products without valid Tax invoices, not purchased from an authorized reseller/dealer will not be eligible for warranty claim )

• Products purchased less than the MRP under offers or discounts will not be covered under warranty.

• We will process your email within 3 Working days and reply back. If we give the go ahead for Warranty claim, the customer can ship the product to our Chennai office.

• The cost of sending the product is to be borne by the customer. After claim processed, we will ship the repaired/replaced product free of cost back to the customer.